Enrolled students use the Canadian Career Education College (CCEC) learning management system (LMS) to access their programs, check their admission status, and manage their profile. Logging InWhat do I need to use the LMS?Check the System Requirements for the computer, browser, and internet connection you need before you start. How do I log in?Select LMS Log In at the top of the page, or the Log in button at the top right. Enter the email address you used on your application and your password. Where do I get my login details?Shortly after you apply, LMS login details are sent to the email address you used on your application. Check your inbox and spam folder. I forgot my password. What do I do?On the login page, select Forgot password and enter the email address you used to apply. Follow the instructions in the email you receive. Which email address should I use?Always use the same email address you used on your application. A different email address will not show your student profile. After You Log InHow do I open my program?After you log in, your program access link appears in the top menu, next to the Home link. I left my program page. How do I get back?Log out and log in again. Your program link will appear in the top menu. What else can I do in the LMS?Select the person icon at the top right to open your profile. There you can check the status of your admission application, edit your contact details, and view and print your documents and invoices. When will I get access to my program?LMS program access instructions are emailed to you before your program begins, once all enrolment conditions are met and required fees are paid. How do I pay my fees?Your invoices are in your LMS profile. For payment options, see How to Pay Tuition Fees and Dues. I missed an exam. What do I do?Contact your student advisor within two business days. See the Missed or Re-assessment of the Final Examination Policy for the steps and fee. Getting HelpEnrolled studentsSubmit a support ticket with your student reference number for priority attention, or call 1-905-499-3631, ext. 102 during office hours. Please have your student reference number ready. All other inquiriesBecause of the high volume of general inquiries, support is provided through the 24/7 Online Support form (see the link in the footer). Once the form is received, the support manager responds within 24 business hours. Caution: College email comes only from @ccecollege.online, @ccecollege.com, @cancollege.online, or @cancollege.org. A message from any other domain is not from CCEC. |