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Patient Care Coordination and Medical Office Flow
Program Disclaimer
Program Registration Portal (Domestic & International Students)
Specialized Module Breakdown
● Module 1: Clinical Triage and Urgency Assessment: Determining patient priority and managing workflows.
● Module 2: Advanced Appointment Funneling and Scheduling: Optimizing calendars to maximize throughput.
● Module 3: Medical Ethics and Patient Relations: Managing difficult conversations and patient experiences.
● Module 4: Workflow Optimization and Lean Office Management: Identifying and removing administrative bottlenecks.
● Module 5: Regulatory Compliance and CPSO Standards: Understanding administrative guidelines for physicians.
How to Choose
● Goal: Decide if you need basic home knowledge or entry-level trade skills.
● Formats: 100% Online, Hybrid, or In-Person.
✔ In-person. From our campus in Vaughan, Ontario. In-person instructor-led classes with hands-on labs and practical training.
✔ Hybrid is a mix of online and in-person attendance.
✔ 100% Online, is self-paced, instructor-led—no in-person attendance required. Our self-directed online classes use a learning management system (LMS) and offer real-time online teacher support. Complete details/tutorial about the LMS and program delivery will be available to all students before the program starts.
Exams and assessments:
● Regardless of your selected format, all written exams are 100% online and open-book.
● The training part, which requires hands-on or practical assessment, depends on the format.
If you have selected 100% online format, practical will be completed by way of online instructor-monitored/directed assessments
The Patient Care Coordination and Medical Office Flow program is designed as a concise, high-impact training solution. It focuses on providing practical, job-ready skills within a 5 to 15 week time frame. While the curriculum is comprehensive for its intended purpose, it is a streamlined alternative to multi-year academic degrees and is intended for rapid career entry or skill enhancement.
Because this program is built for Continued Professional Development, it serves as a powerful addition to your resume. It proves to employers that you are committed to lifelong learning and have mastered the specific, modern flow of a medical office environment.
For any questions about eligibility, please call 1-905-499-3631 Ext 103 or 102 to speak with a knowledgeable Admissions Advisor or send an email.
Paying For College Tuition: The C.C.E.C. team can help turn your career goals to reality.
The friendly and experienced Financial Aid experts at C.C.E.C. will work with you to explore your personal options and help you find a finance program that's right for you.
***Additional Education-Related Admission Option
If a prospective student does not have a grade 12 education certificate
which is equivalent to a Canadian secondary school certificate due to
any reason, the college will still consider the student for admission to
its programs if the student passes a qualifying test that has been
approved by the Superintendent (The Ministry of Training, Colleges and
Universities Ontario).
What qualifies you as a mature student?
“Mature Student Test” or “Mature Student Assessment”
Mature student status may be granted to applicants who are over 19 years old and do not have a high school diploma or GED. It is intended to allow applicants who have not completed high school the opportunity to be considered for admission based on the skills and experience they have acquired since leaving school.